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Terms and conditions

1. Legal Status

1.1 Jurisdiction

The operator is incorporated in Jacó, Costa Rica.

2. Registration and Login Process

2.1 KYC/ID Verification Requirement

KYC verification is required prior to the withdrawal of any winnings. Acceptable verification documents include identification, proof of residence, and financial statements.

2.2 Terms of Registration

Players must meet the legal gambling age as specified by their country of residence. Each individual is permitted to hold one account, and any form of account sharing or use of VPN is strictly prohibited. The following countries are restricted: United States, Malta, Poland, Russia, Georgia, and Ukraine.

3. Games and Software Providers

3.1 Top Games

The casino offers a selection of games including but not limited to Le Bandit, Le Fisherman, Hell Hot 100, Blast the Bass, and Fiesta Clusters.

3.2 Software Providers

Games are provided by various studios, including Evolution, BGaming, Endorphina, and Yggdrasil.

3.3 Total Game Count

Over 15,000 games are available, sourced from more than 100 providers.

3.4 Game Categories

Game categories available include slots, Megaways, Bonus Buy, Hold and Spin, instant-win games, crash games, roulette, blackjack, baccarat, poker, and live casino games.

4. Bonuses and Promotions

4.1 Welcome Bonus

The welcome package provides the following:

  • First Deposit: 125% up to €1,250 plus 100 free spins with a minimum deposit of €20 (code GL125).
  • Second Deposit: 100% up to €750 plus 100 free spins with a minimum deposit of €20 (code GL100).
  • Third Deposit: 75% up to €1,000 plus 200 free spins with a minimum deposit of €20 (code GL75).

The total potential value of the three-deposit package is €3,000 and 400 free spins.

4.2 Process of Activation for Welcome Bonus

To activate the welcome bonus, players must enter the relevant code when making a qualifying deposit. Bonus credits are automatically applied. Free spins for the first deposit are credited as 50 per day for two days; second-deposit spins are provided together, and third-deposit spins include 100 initially and 50 per day for two subsequent days.

4.3 Wagering Requirements

The welcome bonus funds require 40× wagering. Free-spin winnings have varying wagering requirements: 35× for the first and second deposits and 30× for the third deposit. The maximum winnings from bonus funds are capped at five times the bonus amount, while free-spin winnings are subject to a cap of €200, €150, and €200 respectively.

4.4 Time Limits

Each welcome deposit bonus and its corresponding free spins are valid for seven days. Weekly and weekend reload bonuses also have a validity period of seven days.

4.5 Recurring Promotions

Promotions include:

  • Friday Loot Box: Rewards include free spins or cash bonuses, with activation codes and wagering requirements specified.
  • Weekend Lucky Wheel: Players can earn free spins or cash bonuses, subject to minimum deposits and activation conditions.

4.6 Cashback Offers

A Live Casino Cashback of 25% on qualifying net losses is available, with specific requirements for activation and wagering.

4.7 Reload Bonuses

Reload bonuses are available from Monday to Sunday with specified codes, minimum deposit requirements, and corresponding bonus percentages, each carrying its own wagering conditions.

4.8 Free Spins Bonuses

Various promotions for free spins are outlined, with conditions for activation, game selections, and associated wagering requirements.

4.9 General Bonus Terms and Conditions

General terms include restrictions on maximum bets, contribution percentages for eligible games, and requirements for wagering completion prior to withdrawal.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

The VIP program consists of multiple tiers, each offering specific cashback percentages, wagering multipliers, and bonus limits according to accumulated Status Sea Points.

5.2 How to Qualify

Players can earn Status Sea Points based on real-money wagers or deposits, with progression contingent upon the accumulation of points.

5.3 Loyalty Program Description

Players can redeem available points for cash bonuses at varying exchange rates based on their VIP level, each with applicable wagering requirements.

5.4 Loyalty Program Rules

Details around daily cashback, rank bonuses, and eligibility for specific bonus features are described, with defined timeframes for activation and validity.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Players can deposit via multiple methods including credit cards and cryptocurrencies, with specified minimums and maximums, processing times, and fee structures.

6.2 Withdrawal Methods

Withdrawal methods encompass various options with defined minimum and maximum limits, processing times, and associated fees based on wagering requirements.

7. Key Terms and Conditions

7.1 Bonus Terms

Details regarding wagering conditions, maximum bet limits, and applicable game restrictions for bonuses are specified.

7.2 Deposit Limits

The minimum deposit threshold is stated, alongside maximum limits that may apply based on selected payment methods.

7.3 Withdrawal Limits

Limits for withdrawals are categorized by VIP levels, with stated maximums per transaction, daily, and monthly limits.

7.4 Account Restrictions

Terms related to account ownership, third-party access, inactivity policies, and verification requirements are outlined.

8. Mobile and Technical Features

8.1 App Availability

Access to the casino is facilitated through a progressive web app, allowing usage without a traditional app download.

8.2 Mobile Browser Optimization

The mobile platform supports comprehensive access to games, payment processing, and account features through optimized technology.

9. Security and Fair Play

9.1 Customer Support

Support is provided through specified channels for inquiries related to accounts, payments, bonuses, and gameplay assistance.

9.2 Support Availability

Customer support services are available around the clock, ensuring assistance at all times.

10. Responsible Gambling Features

10.1 Tools

Players may request self-exclusion by contacting support. Self-excluded individuals are prohibited from registering or participating in promotions.

10.2 Links to Support Organizations

The casino provides links to organizations that offer support for gambling-related issues.